# Seminar Konfliktsituationen im Kundenkontakt meistern – Strategien für Immobilienprofis

Seminar Konfliktsituationen im Kundenkontakt meistern – Strategien für Immobilienprofis at SVIT School AG, Thursday 12 November 2026, 08:15.

- Price: CHF 390–470
- Venue: SVIT School AG, Maneggstrasse 17, 8041 Zürich
- Get tickets: https://www.svit.ch/de/form/anmeldung-seminar-konfliktsituat
- Go to page: https://www.svit.ch/de/svit-school/event/seminar-konfliktsituationen-im-kundenkontakt-meistern-strategien-fuer

![Seminar Konfliktsituationen im Kundenkontakt meistern – Strategien für Immobilienprofis](https://noky.io/images/5739eed9b15363c3f929d98fc757d7e535b7c9eb73462b97a4fbc5386f1498a2-2000.webp)

A practical seminar on conflict communication in customer contact for professionals from across the real estate sector. It is run by SVIT Schweiz, respectively the SVIT School, with Tian Wanner, a trainer in conflict communication at INKOGE – Institut für Konfliktbewältigung und Gewaltprävention in Zurich, as the speaker. Topics include channel-specific conflicts on the phone, by email and during visits, de-escalation, dealing with unacceptable behaviour, ending a conversation as a legitimate means, and the team as backing. The aim is for participants to feel confident in every situation and find constructive solutions.

## Dates

- Thursday 12 November 08:15 — SVIT School AG

Written by a model, sources: [svit.ch](https://www.svit.ch/de/svit-school/event/seminar-konfliktsituationen-im-kundenkontakt-meistern-strategien-fuer)

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