{"title": "Webinar: Change Management: Veränderungen als Chance", "start": "2027-03-08T00:00:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "", "price_from": null, "price_to": null, "tickets_url": "", "category": "workshops-courses", "tags": ["society/business"], "description": "", "url": "https://noky.io/en/zurich/events/webinar-change-management-veranderungen-als-chance-5035/", "official_url": "", "image": "", "dates": [{"start": "2027-03-08T00:00:00+01:00", "end": null, "place": "GastroZürich", "address": "", "tickets": ""}], "similar": [{"title": "Webinar: Reklamationen professionell behandeln", "start": "2026-11-02T00:00:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "CHF 149.–", "price_from": "149.00", "price_to": "149.00", "tickets_url": "", "category": "workshops-courses", "tags": [], "description": "An online seminar on handling complaints professionally in the hospitality industry. It is run by GastroZürich, with Riekmann Florian as the lecturer. Across three 60-minute lessons, you learn to respond confidently to criticism, de-escalate conflicts and build trust through appreciative communication. The webinar is aimed at hosts and service staff in the Swiss hospitality sector and takes place online via laptop or PC with a camera.", "url": "https://noky.io/en/zurich/events/webinar-reklamationen-professionell-behandeln-5041/", "official_url": "", "image": "https://noky.io/images/0f667c7bae30164ccfded07ae9ae5d4c935474bd996bc78f4f03f6764f7de644-1200.webp"}, {"title": "Betriebsorganisation", "start": "2026-11-02T00:00:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "CHF 338.–", "price_from": "338.00", "price_to": "338.00", "tickets_url": "", "category": "workshops-courses", "tags": [], "description": "\"Betriebsorganisation\" is a one-day continuing education course run by GKZ, Gastro Kanton Zürich. Instructor Markus Utiger teaches how structural and process organisation can be used deliberately to make the structures and workflows of a hospitality business more efficient. The course is aimed at gastronomy professionals and aspiring managers and is recommended as preparation for the certified head chef programme. Topics include hierarchies, organisational charts, communication and personal work organisation.", "url": "https://noky.io/en/zurich/events/betriebsorganisation-4990/", "official_url": "https://gastro.zuerich/de/weiterbildung/kurse/betriebsorganisation", "image": "https://noky.io/images/d2ec45c331780319575ab59de69e49fe96d730338f7b7d9843ed98c502a63d66-1200.webp"}, {"title": "Zeitgemässe Führung", "start": "2026-11-10T08:30:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "CHF 529.–", "price_from": "529.00", "price_to": "529.00", "tickets_url": "", "category": "workshops-courses", "tags": ["food-drink"], "description": "\"Zeitgemässe Führung\" is a two-day course for aspiring and active leaders from gastronomy and all industries. It is run by GKZ, Gastro Kanton Zürich, and taught by Ramona Schmid, a leadership figure with a gastronomy background. The course covers modern leadership approaches, fair communication, staff and feedback conversations, and confident handling of conflicts for a clear, authentic leadership style. It combines theory, practice, reflection and group work.", "url": "https://noky.io/en/zurich/events/zeitgemasse-fuhrung-5046/", "official_url": "https://gastro.zuerich/de/weiterbildung/kurse/zeitgemaesse-fuehrung", "image": "https://noky.io/images/a92dc9405474ed139518d402235b252b1ca0e81381ffea956fa1020345b034e4-2000.webp"}, {"title": "Chef de Service - Führungskompetenz im Gastgewerbe", "start": "2026-11-10T08:30:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "CHF 1'289.–", "price_from": "1289.00", "price_to": null, "tickets_url": "", "category": "workshops-courses", "tags": ["food-drink"], "description": "«Chef de Service - Führungskompetenz im Gastgewerbe» is a six-day course that prepares experienced service and restaurant professionals for a leadership role. It is run by GKZ, Gastro Kanton Zürich, with Nina Bisang, Jürg Zollinger and Urs Stieger as instructors. The hands-on course covers topics such as leadership and team development, service organisation, communication and feedback culture, as well as dealing with guests and complaints. It teaches the professional and social skills needed to organise and lead a service team, and gives clear tips for active and additional selling.", "url": "https://noky.io/en/zurich/events/chef-de-service-fuhrungskompetenz-im-gastgewerbe-4995/", "official_url": "https://gastro.zuerich/de/weiterbildung/kurse/chef-de-service", "image": "https://noky.io/images/8dab30da34d7098269eda006e14551ff995eac62d3c18824ff64fa8855918c23-2000.webp"}, {"title": "Mitarbeiterführung und Rekrutierung", "start": "2026-11-09T08:30:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "CHF 496.–", "price_from": "496.00", "price_to": "496.00", "tickets_url": "", "category": "workshops-courses", "tags": ["society/management"], "description": "\"Mitarbeiterführung und Rekrutierung\" is a two-day professional training course for leaders and emerging talent in the restaurant industry. It is run by GKZ, Gastro Kanton Zürich, with Patrick Isenschmid and Markus Utiger as instructors. Topics include the basics of staff leadership, one's own leadership style, intercultural leadership, and staff acquisition covering recruitment, selection and the onboarding of new employees. The course is part of the G1 Gastro Grundseminar and serves as preparation for the Chefkoch/Chefköchin programme with the Swiss federal diploma.", "url": "https://noky.io/en/zurich/events/mitarbeiterfuhrung-und-rekrutierung-5019/", "official_url": "https://gastro.zuerich/de/weiterbildung/kurse/mitarbeiterfuhrung-und-rekrutierung", "image": "https://noky.io/images/a92dc9405474ed139518d402235b252b1ca0e81381ffea956fa1020345b034e4-2000.webp"}, {"title": "Dein erfolgreiches Team - unschlagbar durch gutes Teamwork", "start": "2026-11-12T08:30:00+01:00", "end": null, "place": "GastroZürich", "address": "", "price": "CHF 338.–", "price_from": "338.00", "price_to": "338.00", "tickets_url": "", "category": "workshops-courses", "tags": ["society/business"], "description": "A one-day professional training course for managers and anyone who wants to build and lead a successful team. The course is run by GKZ, Gastro Kanton Zürich and taught by Patrick Rainer, a coach specializing in team building and development. Through theory, group work and practical exercises, participants learn how teams form, how to integrate new members, and how to foster team spirit, motivation and communication, including handling criticism and conflict. It comprises 8 lessons of 60 minutes each, requires no prior knowledge, and ends with a certificate of participation.", "url": "https://noky.io/en/zurich/events/dein-erfolgreiches-team-unschlagbar-durch-gutes-teamwork-4996/", "official_url": "https://gastro.zuerich/de/weiterbildung/kurse/dein-erfolgreiches-team-unschlagbar-durch-gutes-teamwork", "image": "https://noky.io/images/e48ce3c2023fc91912a69f3c04fa53735ea39c895353468e62a2359355865360-2000.webp"}]}